NICHOLAS POOLE
Front-End Developer
Baltimore, Maryland DOWNLOAD PDFProfile
Driven web developer with a strong background in IT, cultivated through hands-on experience and self-directed learning. Proficient in using contemporary tools such as Bootstrap, Tailwind, and Vue.js to craft tailored digital solutions. With a forward-thinking mindset and a passion for innovation, I translate designs into functional experiences that align with client objectives.
EDUCATION
Per Scholas
Georgetown University
Criminal Justice
Pennsylvania Western University
The Washington Center
SKILLS
- HTML
- JavaScript
- php
- Git
- Netlify
- Vue.js
- Figma
- CSS
- SASS
- Wordpress
- Bootstrap
- Tailwind
- Node.js
- Linux
Experience
Freelance Web Developer
- Foster strong relationships with a diverse client base, developing customized solutions that align with their goals and objectives.
- Maintain open feedback loops with clients, ensuring iterative improvements to designs and functionalities based on their valuable input.
- Manage and deliver multiple projects, prioritizing quality and functionality, and adherence to W3C standards and accessibility guidelines.
- Leverage technologies including HTML, CSS, SASS, JavaScript, Bootstrap, Tailwind, and Vue.js to build dynamic websites.
- Implement responsive design and optimize for SEO to ensure consistent user experiences across devices and enhance client visibility.
Systems Engineer
- Designed and rolled out user-centric cloud-based solutions, enhancing the overall digital experience for clients.
- Monitored and optimized systems for high responsiveness and minimal downtime, and troubleshot issues for swift resolution.
- Managed client relationships, maintained open communication, and provided proactive support to ensure satisfaction and retention.
- Stayed at the forefront of emerging web technologies and cloud solutions, applying best practices to improve clients' user experience.
- Drafted thorough documentation for projects, streamlining project hand-offs and enabling efficient collaboration across teams.
Ramp Agent
- Delivered exceptional customer service with a focus on exceeding expectations and creating a positive brand image.
- Leveraged strategic thinking and decision-making to meet project deadlines and adapt in a fast-paced environment.
- Collaborated with teams to troubleshoot and address complex technical issues, ensuring strict compliance with safety protocols.
- Communicated effectively and efficiently with team members and stakeholders to ensure a seamless customer experience.
- Demonstrated meticulous attention to detail in executing standard operating procedures and adhering to best practices.
Certifications
CompTIA
A+ | Network+ | CIOS
Certifies expertise in network and system administration, encompassing network infrastructure, cloud computing, cyber-security, automation, and broad IT proficiency in hardware, software, and both wired and wireless network management.
IT Support Professional
The Google IT Support Professional Certificate is an industry-recognized credential that validates foundational skills needed for an entry-level IT support role. This certificate program covers topics such as troubleshooting, customer service, networking, operating systems, system administration, and security.